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Capabilities · Email

Email security

Restack Technology protects Australian organisations from the email threats that get past Microsoft 365 and Google Workspace's built-in filtering, from business email compromise and invoice fraud to account takeover - while making sure legitimate email still lands. We design, deploy and manage email security alongside the platforms you already use.

01 · Where we come in

Where we usually come in

Email is still the most common way attacks start, and the most convincing ones carry no links or attachments at all, just a believable request from someone who appears to be a colleague or supplier. Our work covers inbound protection, email authentication, account takeover response, data loss prevention, archiving and backup.

Threats still getting through

Phishing and impersonation emails reaching inboxes every week despite Microsoft 365 or Google Workspace's built-in filtering.

Legitimate email stuck in quarantine

A filter so aggressive that customers, brokers or suppliers go unanswered, and staff learn to work around it.

Invoice fraud and payment redirection

Requests to change bank details that look like they came from a real supplier or a senior colleague, because sometimes they did.

A mailbox that has been compromised

Unusual sign-ins, inbox rules forwarding mail elsewhere, or a supplier reporting strange emails sent in your name.

Email landing in spam

Marketing or transactional email going missing since Google, Yahoo and Microsoft tightened their rules for bulk senders.

Years of sensitive data sitting in mailboxes

Contracts, identity documents and financial details that an attacker could search through in minutes after a single compromised password.

02 · What we can do

What we can do

Each of these can be engaged on its own, or combined into a layered approach to email security. Open any card for more detail.

EasyDMARC

DMARC, DKIM and SPF

More detail →
What's involved

Authenticating every domain you send from, moving DMARC to enforcement safely, and monitoring reports so spoofed email is rejected and legitimate senders keep working.

Abnormal · Material Security · Microsoft 365

Spam and phishing filtering

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What's involved

Tuning Microsoft's built-in protection to recommended settings, and adding behavioural, API-based protection that catches the attacks traditional filters miss.

Abnormal · Material Security

Business email compromise detection and response

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What's involved

Spotting impersonation of executives and suppliers, invoice fraud and compromised vendor accounts, and removing malicious messages from every inbox once they're found.

Abnormal · Material Security · Okta

Account takeover response

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What's involved

Detecting compromised mailboxes from unusual sign-ins and behaviour, then containing them quickly: revoking sessions, resetting credentials and removing malicious inbox rules.

Material Security · Microsoft 365

Data loss prevention

More detail →
What's involved

Stopping sensitive information leaving by email, and protecting what is already sitting in mailboxes so a single compromised account doesn't expose years of data.

Microsoft 365

Archiving

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What's involved

Retention, legal hold and eDiscovery set up to meet regulatory and legal obligations, without adding a separate system to manage.

Druva · Rewind

Backup

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What's involved

Independent backup of mailboxes outside Microsoft 365 or Google Workspace, so mail can be restored after deletion, corruption or ransomware.

03 · Free assessment

Free Email Security Assessment

A free, fixed-scope review of how well your email is protected today, delivered by Restack's own team. We check your Microsoft 365 or Google Workspace configuration and your domain authentication, and run the protection platform that best fits your organisation alongside your current filtering, in read-only mode, so you can see exactly what is getting through.

What we look at
  • Microsoft 365 or Google Workspace email security settings, compared with the vendor's recommended baseline
  • SPF, DKIM and DMARC across every domain you own, including domains that never send email
  • Mailbox risks such as external forwarding, suspicious inbox rules and legacy authentication
  • Threats your current filtering let through, using Abnormal or Material Security in read-only mode, whichever suits your environment best
  • How much sensitive data sits in mailboxes, and how exposed it would be after a compromise
What you get
  • A written report with findings and a prioritised list of fixes
  • A walkthrough session with your IT and security leads
  • An independent recommendation on which platform, if any, fits your organisation
  • All within two weeks, at no cost
Step 1

Connect

We connect read-only to your email platform and review your domains' public DNS records, with nothing changed and no disruption to mail flow.

Step 2

Assess

The platform analyses recent and incoming mail while our consultants review configuration and authentication.

Step 3

Report back

We walk through what we found, what it means and what to fix first.

Eligibility criteria apply.

04 · Platforms

Two layers beyond built-in protection

Microsoft 365 and Google Workspace include sensible baseline filtering. Most of the attacks that cost businesses money are the ones built to get past it, so we add two complementary layers, connected by API with no change to how mail flows.

Inbound protection

Abnormal

Behavioural AI that learns how your people and suppliers normally communicate, and flags the messages that don't fit, including text-only requests with no link or attachment for a filter to catch.

  • Business email compromise, supplier invoice fraud and executive impersonation
  • Compromised supplier accounts and account takeover detection
  • Connects by API alongside Microsoft Defender, with no MX record change
  • Malicious messages removed from every inbox automatically
Mailbox protection

Material Security

Protection for the mailbox itself, for Microsoft 365 and Google Workspace. It reduces what an attacker can reach if an account is compromised, and turns staff phishing reports into automatic protection for everyone.

  • Sensitive older email placed behind an extra verification step
  • Phishing reports investigated and removed from every mailbox at once
  • Account takeover detection and response across email and connected apps
  • Available as a Restack managed service

Whichever platform fits, we also tune Microsoft's or Google's own protection to recommended settings, so each layer does the job it is best at.

05 · Email authentication

Email authentication, explained

Email authentication proves that mail claiming to come from your domain really did. It protects your customers from spoofing, and it is now a condition of reliable delivery to most large mailbox providers.

SPF

A published list of the servers allowed to send email for your domain. Simple in principle, and easy to break when new sending services are added without updating it.

DKIM

A cryptographic signature added to each message, letting receiving servers check it wasn't altered and really came from an authorised sender.

DMARC

The policy that tells receiving servers what to do when SPF or DKIM checks fail, and sends you reports showing who is sending as your domain. Moving to enforcement is what actually stops spoofing.

Bulk sender requirements

Google, Yahoo and Microsoft now require bulk senders to authenticate with SPF, DKIM and DMARC, support easy unsubscribe and keep spam complaints low. Email that falls short is increasingly filtered or rejected.

Australian government guidance

ASD's Australian Cyber Security Centre recommends SPF, DKIM and DMARC for every domain, including domains that never send email, to stop them being used for impersonation.

BIMI

An optional standard that displays your verified logo next to authenticated email in supporting mail apps, once DMARC is at enforcement.

06 · How we engage

How an email security engagement runs

Email security work tends to follow the same three stages, and a customer can start at whichever one fits.

Advisory

A review of current filtering, authentication records, mailbox settings and recent incidents, ending in a short list of what to change first.

Professional services

Deployment and tuning of Abnormal, Material Security, Microsoft's built-in protection and DMARC enforcement, with careful testing so legitimate mail keeps flowing.

Managed services

Ongoing monitoring, tuning, DMARC report review and incident response, so new threats and new sending services are handled as they appear.

More on how we work
07 · Proof

Email security in practice

Fundraising platform

Email threats cut by over 95% with API-based protection alongside Microsoft Defender, and DMARC, DKIM and SPF optimised across every sending domain, keeping deliverability at 99%+ every month since.

Read the story

Funds management

A legacy mail filter that was quarantining legitimate business email replaced with Abnormal, cutting business-impacting false positives by over 95%, as part of a wider security uplift delivered in under three months.

Read the story

Private debt

Email security run as part of a full managed service across several states, alongside cloud, network, backup and managed detection and response.

Read the story
08 · Questions

Frequently asked questions

Isn't Microsoft 365's built-in email security enough?

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For bulk spam and known malware it does a reasonable job, especially when tuned to Microsoft's recommended settings. Where it tends to fall short is targeted attacks with no malicious link or attachment, such as invoice fraud and executive impersonation, which is where a behavioural layer like Abnormal adds the most value.

What is business email compromise?

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Business email compromise is a scam where an attacker impersonates, or takes over the account of, a colleague, executive or supplier to trick someone into paying money or sharing information. In ASD's Annual Cyber Threat Report 2024–25, email compromise (19%) and business email compromise fraud (15%) were the two most common cybercrimes reported by Australian businesses, together making up around a third of all business reports.

What is DMARC, and do we need it?

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DMARC is an email authentication policy that tells receiving servers how to treat mail that fails SPF or DKIM checks, and reports back on who is sending as your domain. Yes: ASD recommends it for every domain, and Google, Yahoo and Microsoft now require it for bulk senders.

Will moving DMARC to enforcement stop our legitimate email?

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Not if it is done in stages. We start by monitoring, identify every service that sends on your behalf, fix their authentication, and only then move the policy to quarantine and reject.

What should we do if a mailbox is compromised?

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Contain it quickly: revoke active sessions, reset the password and MFA, remove any inbox rules the attacker created, and check what was sent or accessed. Abnormal and Material Security can detect and contain many of these automatically, and we can help with the investigation.

Do we need to change our MX records?

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No. Abnormal and Material Security both connect to Microsoft 365 or Google Workspace by API, so mail continues to flow exactly as it does today.

Do you work with Google Workspace as well as Microsoft 365?

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Yes. Abnormal, Material Security, EasyDMARC and our backup partners all support both.

Related capabilities: Security, Identity, Data protection, SaaS operations and all capabilities.

Talk to us about email security.

Whether threats are getting through, legitimate email is going missing, or you are unsure how exposed your mailboxes are, a short conversation is usually the quickest way to work out the next step.

Chats are free, book one here